Previous incidents

Status 16.22: A fix for this issue will be released tomorrow morning.

We are currently investigating reports that the login to the Illustrator plugin is currently unavailable. Our team is working to identify the cause and mitigate the issue. The next update will be provided once more information is available.

The system is back up and fully operational. We apologize for the inconvenience caused during the maintenance window. Thank you for your patience.

The incident has been resolved and services are operating normally again.

We are currently experiencing degraded performance. Some users may notice slower response times. We are investigating.

We are currently experiencing degraded performance. Some users may notice slower response times. We are investigating.

15:04 - Systems have been restored and are operating normally.

13:11 - We are aware of an issue, and we are working on solving it as qucikly as possible. check status page for any ongoing updated

my.delogue.com recovered.

my.delogue.com recovered.

my.delogue.com recovered.

my.delogue.com recovered.

We are currently experiencing degraded performance. Some users may notice slower response times. We are investigating.

14:11 - Authentication & Platform Availability Disruption

On February 12–13, Delogue experienced a significant service disruption that prevented users from logging into the platform and temporarily impacted availability.

What Happened
During scheduled infrastructure maintenance intended to improve performance and stability, an issue occurred while rolling back a change. An incorrect configuration was introduced into one isolated platform instance during the rollback process.
Although the in...

my.delogue.com recovered.

my.delogue.com recovered.

my.delogue.com recovered.