Previous incidents

January 2026
Jan 30, 2026
1 incident

my.delogue.com is down

Downtime

Resolved Jan 30, 2026 at 6:27am UTC

my.delogue.com recovered.

1 previous update
Jan 28, 2026
1 incident

my.delogue.com is down

Downtime

Resolved Jan 28, 2026 at 10:27am UTC

my.delogue.com recovered.

1 previous update
Jan 17, 2026
1 incident

my.delogue.com is down

Downtime

Resolved Jan 17, 2026 at 5:26pm UTC

my.delogue.com recovered.

1 previous update
Jan 14, 2026
1 incident

Intermittent Degraded Performance

Degraded

Resolved Jan 14, 2026 at 3:17pm UTC

The issue has been mitigated for now, and we’re sorry for any disruption this may have caused. We’re taking this opportunity to strengthen the system and improve its resilience going forward.

1 previous update
Jan 13, 2026
1 incident

my.delogue.com is down

Downtime

Resolved Jan 13, 2026 at 7:54pm UTC

my.delogue.com recovered.

1 previous update
Jan 07, 2026
1 incident

Custom fields reset during Style Header updates

Degraded

Resolved Jan 7, 2026 at 7:39pm UTC

Data has been recovered. Our support team will reach out directly to you if there was any data that needs manual review. This issue has been resolved.

2 previous updates
December 2025
Dec 19, 2025
1 incident

Degraded User Experience

Resolved Dec 22, 2025 at 6:41am UTC

Email links to styles - Issue resolved

The fix has been successfully deployed and tested. Style links now work correctly for all supplier and Designer users.
Previously, accessing a direct style link would cause the page to reset to the first style in the list. This has been resolved and email links now display the intended style as expected.

If you experience any issues, please contact our support team.
Thank you for your patience.

2 previous updates
November 2025
No incidents reported